Consumer Platform (Web + App)
The mobile and web app experience for energy management, enrollment, program education, event notifications, and ongoing engagement.
For utilities & grid operators
The consumer-centric energy management platform built for scale.
Optimize distributed energy resources as a virtual power plant (VPP) and deliver a 5-star customer experience that stacks value for utilities and their customers.
Trusted by utilities serving millions
SCE
PSE&G
LADWP
ComEd
PSE
Clark Public Utilities
PNM
Since 2019
Real programs. Real results.
Built for the realities of grid operations: high-volume dispatch, regulatory reporting, and customer experiences worth opting into.
Enrolled devices
31,224+
Actively dispatchable across EVs, smart thermostats, and Level 2 chargers.
27,597
EVs
3,195
Thermostats
432
Chargers
Load shifted out of peak
1.3+ GWh
Cumulative dispatchable energy moved out of peak rate hours since inception.
Programs run
44
Demand response, peak shaving, EV-managed charging, VPP, and emergency events delivered to date.
Utility partners
36
Investor-owned, public-power, and co-op utilities running production programs across North America.
Strategies tuned to your program goals
Stack value through 8 load shaping strategies.
Every Optiwatt program is built around the strategies that matter most to you, from event-driven dispatch to continuous shaping, with measurable results from day one.
DR / Emergency Events
Reduce load on an ad hoc basis to avoid high costs during temporary periods of grid stress, like a hot summer afternoon. Avoid snapback demand with secondary peak mitigation.
Daily Peak Avoidance
Shift device load out of the daily peak hours, and avoid snapback demand with secondary peak mitigation.
TOU Optimization
Lower customer bills by shifting energy usage out of the most expensive hours, and avoid snapback demand with secondary peak mitigation.
Wholesale Price Optimization
Lower your costs by shifting energy usage to low-cost wholesale hours (for example, CAISO hourly rates).
Clean Power Hours
Soak up renewable power when generation is high. Encourage EV charging and thermostat pre-cool and pre-heat during clean-energy windows.
Peak Smoothing
Continuous load shaping that flattens daily peaks to even out the load curve every day.
Demand Limit
Capacity-managed dispatch windows that hold power below a defined ceiling, useful for distribution-system relief at the feeder and substation level when targeting groups of devices based on their location.
GHG Optimization
Shift energy use to low-carbon hours, based on real-time grid carbon intensity.
Turnkey load management solution
Built for consumers. Wired for utilities.
Eight platform components, three audiences. Your team gets operator tools. Consumers get the app they love. Optiwatt's engine sits between, doing the work.
For the people you serve
Consumer-facing
Every touchpoint consumers have with your program: the app they live in, the messages they receive, and the support they can reach when they need help.
Customer Communications
Multi-channel notifications, nudges, and educational messaging: push and email.
Customer Support
Direct support for consumers and technical support for utility and partner teams.
For your team
Utility-facing
The operator surface where your team configures programs, monitors dispatch, and pulls reports day to day.
Utility Portal
Cloud-based operator portal for utility and partner teams: role-based access, dashboards delivering actionable insights from device-level and load analytics, event management, reporting, and self-serve downloads.
- Role-based access for your team
- Device-level and load analytics
- Event management and reporting
- Self-serve data downloads
The engine
Optiwatt platform
The optimization, control, and integration layer that turns enrollment into measurable load shifts and rewards.
Energy Manager
The optimization and control engine that creates device-specific settings and dispatches device control aligned with program goals and external signals (rates, DR events), while prioritizing consumer preferences.
Device Manager
Connection and data layer for vehicles, thermostats, and chargers, handling enrollment, health checks, and supported control actions.
Integration Manager
API and integration layer to partner ecosystems, weather data, DERMS, and utility systems.
Rewards Manager
Incentive processing and tracking that supports multiple payout methods: gift cards, prepaid cards, bill credits, and payment rails like PayPal and Venmo, plus reporting on incentive status and totals disbursed.
Integrations
One platform across the devices, the data, and the systems you depend on.
No proprietary gateways. No rip-and-replace. Optiwatt sits between the devices you serve and the grid systems your team already runs.
Distributed Energy Resources (DERs)
EVs, chargers, batteries, thermostats: direct cloud connections.
EVChargerBatteryThermostat
Optiwatt platform
Aggregation, optimization, dispatch, settlement, reporting.
Energy MgrDispatchAnalyticsReporting
Utility systems
Open APIs into your DERMS, SCADA, CIS, distribution systems, and market systems.
DERMSSCADACISDistributionMarkets
Vehicle support
27 brands supported through a mix of direct OEM connections (Tesla via Fleet API) and the Smartcar platform. No aftermarket hardware required.
Tesla
Hyundai
Kia
Ford
Chevrolet
Cadillac
Volkswagen
Audi
Porsche
Toyota
Lexus
Subaru
Jeep
Volvo
Mercedes-Benz
+12 more
Managed charging supported
External data feeds
Live signals that feed the optimization engine and shape device-level dispatch decisions.
Weather forecasts
Grid GHG intensity
Pricing signals
Mapping & geolocation
Standards & security
Industry protocol support and enterprise-grade compliance, built into every deployment.
SOC 2 Type II
OpenADR 2.0b
ResiFlex
Launch a load management program in weeks, not quarters.
ResiFlex packages Optiwatt's load-shaping engine, the app consumers already love, and four production-tested flexibility products, into a deployable program your team can stand up without building software.
01
Choose your strategies
Pick from Optiwatt's eight load-shaping strategies: bundled, configured, and ready to deploy without custom development.
02
Launch your program
Standard enrollment flows, customer communications, and operator portal access spin up in weeks, not quarters.
03
Optimize load
Optiwatt's engine handles dispatch automatically. Your team monitors from the portal.
04
Measure the impact
Event-level performance metrics, load curve vs. baseline, response rates, and exports, all from day one.
Talk to Optiwatt
Ready to transform your load management programs?
Tell us a bit about your service territory and what you're trying to solve. We'll set up a call to learn more and figure out where we can help.